Accessibility

Reporting accessibility problems with this website

Whilst all aspects of this website have been carefully designed to comply with international accessibility guidelines, there are many companies and people that maintain pages on the website, so there may be some elements that do not conform to all the guidelines. If you have any problems accessing our website or part of it, then please contact Web and Digital Services.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Surrey County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Still under review. The content listed below will be updated in due course.

Italic elements are used to insert icons, which is considered bad practice. It has not been possible to resolve this warning, because the issue is caused by a third party plugin. This fails WCAG 2.1 level A success criterion 1.3.1 (info and relationships).

Disproportionate burden

Still under review.

Content that’s not within the scope of the accessibility regulations

Not applicable

How we tested this website

This site was tested using a combination of manual testing as well as using SiteImprove Accessibility Checker for automated testing of the full website.

We are testing:

our main website platform, available at www.surreysgreenerfuture.uk

What we’re doing to improve accessibility

We are developing an accessibility roadmap based on the outcome of our accessibility compliance review and this will show how and when we plan to improve accessibility across all of Surrey County Council’s websites.

This statement was prepared on 15 November 2019. It was last updated on 15 November 2019.